ServiceMind greatly reduces Mean Time Between Failure (MTBF) of equipment by proper managed corrective maintenance and servicing schedule.
ServiceMind has been developed with the scope of multilingual support to cover the wide area of people.
Enterprise Resource Management
Managing Resources in any enterprise is the big work and ServiceMind has a wide scope to manage Enterprise resources.
The quotation generation is the mandatory process for any service request. If there is a service then there is a cost to pay.
Survey process to optimize the things
The system has the survey facility for the service request received from the customers.
People & Team Management
The system admin can manage people and team in the system. System admin can store a huge number of data into the database and can manage securely.
Vendor & Customer Management
ServiceMind has vendor & customer management module which allow users to store the data of vendors and customers.
Users can submit their service request and can get the immediate confirmation from the admin on their request submission. The PWA version allows requester and system admin both to follow, accept, reject requests from anywhere at any time.
On received service requests there will be a process of service order creation which notify to the service requester on service person assignment. After Service order generation survey order is being generated which is the next step of getting solution on service request.
QR Code/ Bar code generation
Service Mind has used QR code/ Barcode scanning and generation process which gives an advanced tracking and monitoring of assets and service requests of users.